Privacy Notice
The privacy and security of your personal information is very
important to the Sustainable Healthcare Coalition. This notice
explains how and why the Sustainable Healthcare Coalition uses
your personal data and explains your privacy rights under data
protection law. For the purposes of data protection law, the
Sustainable Healthcare Coalition is the “data controller”.
We review our privacy practices on an ongoing basis, and as
such we may change this privacy policy from time to time. If
we make any significant, material changes, we will provide
clear notice of the update on the homepage of our website.
Please check this policy frequently to ensure that you are
familiar with it. It is also important that the personal data
that we hold about you is accurate and current. Please keep us
informed if any of your personal data changes during your
relationship with us.
The type of personal information we collect
• We currently collect and process the following
information:
• Your full name, including your title;
• Your employer and position held;
• Your contact information, including telephone number, email
address and postal address;
• Contact, feedback and survey responses;
• Communication preferences;
• Technical information, including the internet protocol (IP)
address used to connect your computer to the internet, your
browser type and version, as well as browser plug-in type and
versions, operating system and platform and if you access our
website via your mobile;
• Information about your website visit, including but not
limited to the clicks used to navigate to, through and from
our website (including date and time), items that you viewed
or searched for, page response times, download errors, length
of visit to certain pages, page interaction information (such
as but not limited to scrolling, clicks and mouse-overs),
methods used to browse away from the page, any phone number
used to contact us;
• The terms that you use to search our website.
How we get the personal information
Most of the personal information we process is provided to us
directly by you for one of the following reasons:
• To register for a Sustainable Healthcare Coalition event
• To ask a question or provide feedback from our website
contact page
• Subscribing to receive newsletters or updates
• Corresponding with us (in any form)
We also receive personal information about you indirectly from
third parties and public sources, including public websites,
such as LinkedIn and literature searches.
Our websites and products and services are not intended for
children and we do not knowingly collect data relating to
children.
Third-party links
Our websites may include links to third-party websites,
plug-ins and applications. Clicking on those links or enabling
those connections may allow third parties to collect or share
data about you. We do not control these third-party websites
and are not responsible for their privacy statements.
When you leave our website, we encourage you to read the
privacy notice of any website you visit, for example to see
how they use your information and to find out how to opt out,
or delete, such information.
How we use your personal data
Your personal data will be saved in the Sustainable Healthcare
Coalition’s contacts database and may be viewed by Sustainable
Healthcare Coalition employees, contractors and
representatives.
We will only use your personal data on relevant lawful grounds
as set out in the Data Protection Act 2018, such as for
performance of a contract with you, to comply with our legal
obligations, where you have given us your consent and in
pursuit of our legitimate interests. We explain how we rely on
these lawful grounds below.
Personal data provided to the Sustainable Healthcare Coalition
will only be used for the purpose or purposes outlined in this
privacy policy or in any privacy notice sent to you and in
accordance with any preferences that you express. If asked by
any police, regulatory or government authority we may need to
provide your personal data to these agencies.
The Sustainable Healthcare Coalition does not sell your
personal data and we only share it with the organisations that
we work with when necessary.
The main uses of your personal data are set out below, as well
as the legal basis that we rely on for this processing.
Marketing communications
We would like to use your details to keep in touch about
things that matter to you and your organisation.
If you choose to hear from us, we may send you information
about activities that may be of interest to you. This might be
about our work, government or industry initiatives, events,
membership or other matters.
We will only send these to you if you agree to receive them.
If you choose to receive this information, you can change your
mind at any time. In all communications you will be provided
with a link to unsubscribe from all communications.
If you choose not to receive these communications, you may not
hear about events or other work that we do that may be of
interest to you.
Research and surveys
The Sustainable Healthcare Coalition may use surveys or direct
research to assist obtaining feedback on technical questions
as well as different initiatives and projects. We may send
surveys and research questions by email. Participating in this
research is optional.
When we contact you for this purpose, we use your identity and
contact information. We consider that using your personal data
for this purpose is necessary for our legitimate interests for
the purpose of providing services to our members, to allow us
to serve the wider purpose of facilitating collaboration
within the healthcare environment and the exchange of
knowledge, best practice, and understanding.
To register you as a representative of a member company
If you are the nominated representative of your company we
will use your identity, career and contact information in
order to contact you in relation to your company’s membership
of the Sustainable Healthcare Coalition. We consider that
using your personal data for this purpose is necessary for our
legitimate interests in order that we can operate our
relationship with your company effectively.
To engage with you as part of an expert network, for a
particular project or for the Sustainable Healthcare
Coalition’s strategic objectives
If you decide to participate in any expert network or working
group that is convened by the Sustainable Healthcare
Coalition, we will use your identity, career and contact
information for the purpose of engaging with you and for
exchanging information with you about the network or group’s
activities. We consider that using your personal data for this
purpose is necessary for our legitimate interests in order
that we can engage with you for the purpose of gathering
expert analysis in relation to projects and activities and to
deliver content that is relevant to your organisation.
We will use your identity and career and contact information
to meet our strategic objectives. We consider that this is
necessary for our legitimate interests in order to manage
relationships and effective communication with government,
healthcare professionals, patients and the general public.
To respond to feedback or questions raised through the
Sustainable Healthcare Coalition’s websites
When you contact the Sustainable Healthcare Coalition using
the Get In Touch form on our websites, your contact
information will be retained by the Sustainable Healthcare
Coalition. We consider that this is necessary for our
legitimate interests in order that we can communicate with you
in relation to the matter raised by you and track our response
to you.
To manage our relationship with you as a supplier
We will use your identity and contact information for the
purpose of performance of the contract between your company
and the Sustainable Healthcare Coalition.
Disclosures of your personal data
If asked by any police, regulatory or government authority we
may need to provide your personal data to these agencies in
order to comply with our legal obligations and to pursue our
legitimate interests in engaging with and responding to
governmental, regulatory and public bodies.
Other than set out in this Privacy Notice and any other notice
that may be delivered to you, the Sustainable Healthcare
Coalition does not sell or transfer personal data to third
parties.
We may transfer your personal data to countries outside the
European Economic Area (EEA). This may include circumstances
where we use service providers who are based outside the EEA
or who use “cloud” infrastructure which means that their
servers could be based overseas. We understand our obligation
to protect your personal data and consider carefully the
appropriateness of these services.
How we store your personal information
Your information is securely stored.
The Sustainable Healthcare Coalition has put in place
appropriate security measures to prevent your personal data
from being accidentally lost, used or accessed in an
unauthorised way, altered or disclosed. In addition, we limit
access to your personal data to those employees, agents and
contractors and representatives who have a business need to
know it. They will only process your personal data on our
instructions and they are subject to a duty of
confidentiality. We have procedures in place to deal with any
suspected personal data breach and will notify you and the
relevant regulatory authority of a breach where we are legally
required to do so.
The Sustainable Healthcare Coalition will only retain your
personal data for so long as is necessary to fulfil the
purposes we collected it for, including for the purposes of
satisfying any legal, accounting, contractual or reporting
requirements.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies
of your personal information.
Your right to rectification – You have the right to ask us to
rectify personal information you think is inaccurate. You also
have the right to ask us to complete information you think is
incomplete.
Your right to erasure – You have the right to ask us to erase
your personal information in certain circumstances.
Your right to restriction of processing – You have the right
to ask us to restrict the processing of your personal
information in certain circumstances.
Your right to object to processing – You have the the right to
object to the processing of your personal information in
certain circumstances.
Your right to data portability – You have the right to ask
that we transfer the personal information you gave us to
another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your
rights. If you make a request, we have one month to respond to
you.
Please contact us using the contact details below if you wish
to make a request about your data.
How to complain
If you have any concerns about our use of your personal
information, you can make a complaint to us using the contact
details below.
You can also complain to the ICO if you are unhappy with how
we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Our contact details
If you have any questions about this policy or any data we may
hold about you, please contact: Keith Moore, phone number +44
(0)7584 142647, e-mail:
[email protected]
Version history
This policy was first published on: 23 October 2019
Last reviewed and revised on: 14 February 2024