Cookie Policy
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers
Privacy Notice
The privacy and security of your personal information is very
important to the Sustainable Healthcare Coalition. This notice
explains how and why the Sustainable Healthcare Coalition uses your
personal data and explains your privacy rights under data protection
law. For the purposes of data protection law, the Sustainable
Healthcare Coalition is the “data controller”.
We
review our privacy practices on an ongoing basis, and as such we may
change this privacy policy from time to time. If we make any
significant, material changes, we will provide clear notice of the
update on the homepage of our website. Please check this policy
frequently to ensure that you are familiar with it. It is also
important that the personal data that we hold about you is accurate
and current. Please keep us informed if any of your personal data
changes during your relationship with us.
The type of personal information we collect
We
currently collect and process the following information:
- Your full name, including your title;
- Your employer and position held;
- Your contact information, including telephone number, email address and postal address;
- Contact, feedback and survey responses;
- Communication preferences;
- Technical information, including the internet protocol (IP) address used to connect your computer to the internet, your browser type and version, as well as browser plug-in type and versions, operating system and platform and if you access our website via your mobile;
- Information about your website visit, including but not limited to the clicks used to navigate to, through and from our website (including date and time), items that you viewed or searched for, page response times, download errors, length of visit to certain pages, page interaction information (such as but not limited to scrolling, clicks and mouse-overs), methods used to browse away from the page, any phone number used to contact us;
- The terms that you use to search our website.
How we get the personal information
Most of the personal information we process is provided to us directly
by you for one of the following reasons:
- To register for a Sustainable Healthcare Coalition event
- To ask a question or provide feedback from our website contact page
- Subscribing to receive newsletters or updates
- Corresponding with us (in any form)
We also receive personal information about you indirectly from third parties and public sources, including public websites, such as LinkedIn and literature searches. Our websites and products and services are not intended for children and we do not knowingly collect data relating to children.
Third-party links
Our websites may include links to third-party websites, plug-ins and
applications. Clicking on those links or enabling those connections
may allow third parties to collect or share data about you. We do not
control these third-party websites and are not responsible for their
privacy statements.
When you leave our website, we encourage you to read the privacy
notice of any website you visit, for example to see how they use your
information and to find out how to opt out, or delete, such
information.
How we use your personal data
Your personal data will be saved in the Sustainable Healthcare
Coalition’s contacts database and may be viewed by Sustainable
Healthcare Coalition employees, contractors and representatives.
We will only use your personal data on relevant lawful grounds as set
out in the Data Protection Act 2018, such as for performance of a
contract with you, to comply with our legal obligations, where you
have given us your consent and in pursuit of our legitimate interests.
We explain how we rely on these lawful grounds below.
Personal data provided to the Sustainable Healthcare Coalition will
only be used for the purpose or purposes outlined in this privacy
policy or in any privacy notice sent to you and in accordance with any
preferences that you express. If asked by any police, regulatory or
government authority we may need to provide your personal data to
these agencies.
The Sustainable Healthcare Coalition does not sell your personal data
and we only share it with the organisations that we work with when
necessary.
The main uses of your personal data are set out below, as well as the
legal basis that we rely on for this processing.
Marketing communications
We would like to use your details to keep in touch about things that
matter to you and your organisation.
If you choose to hear from us, we may send you information about
activities that may be of interest to you. This might be about our
work, government or industry initiatives, events, membership or other
matters.
We will only send these to you if you agree to receive them. If you
choose to receive this information, you can change your mind at any
time. In all communications you will be provided with a link to
unsubscribe from all communications.
If you choose not to receive these communications, you may not hear
about events or other work that we do that may be of interest to
you.
Research and surveys
The Sustainable Healthcare Coalition may use surveys or direct
research to assist obtaining feedback on technical questions as well
as different initiatives and projects. We may send surveys and
research questions by email. Participating in this research is
optional.
When we contact you for this purpose, we use your identity and contact
information. We consider that using your personal data for this
purpose is necessary for our legitimate interests for the purpose of
providing services to our members, to allow us to serve the wider
purpose of facilitating collaboration within the healthcare
environment and the exchange of knowledge, best practice, and
understanding.
To register you as a representative of a member company
If you are the nominated representative of your company we will use
your identity, career and contact information in order to contact you
in relation to your company’s membership of the Sustainable
Healthcare Coalition. We consider that using your personal data for
this purpose is necessary for our legitimate interests in order that
we can operate our relationship with your company effectively.
To engage with you as part of an expert network
For a particular project or for the Sustainable Healthcare
Coalition’s strategic objectives.
If you decide to
participate in any expert network or working group that is convened by
the Sustainable Healthcare Coalition, we will use your identity,
career and contact information for the purpose of engaging with you
and for exchanging information with you about the network or
group’s activities. We consider that using your personal data
for this purpose is necessary for our legitimate interests in order
that we can engage with you for the purpose of gathering expert
analysis in relation to projects and activities and to deliver content
that is relevant to your organisation.
We will use your identity and career and contact information to meet
our strategic objectives. We consider that this is necessary for our
legitimate interests in order to manage relationships and effective
communication with government, healthcare professionals, patients and
the general public.
To respond to feedback or questions raised through the Sustainable
Healthcare Coalition’s websites
When you contact the Sustainable Healthcare Coalition using the Get In
Touch form on our websites, your contact information will be retained
by the Sustainable Healthcare Coalition. We consider that this is
necessary for our legitimate interests in order that we can
communicate with you in relation to the matter raised by you and track
our response to you.
To manage our relationship with you as a supplier
We will use your identity and contact information for the purpose of
performance of the contract between your company and the Sustainable
Healthcare Coalition.
Disclosures of your personal data
If asked by
any police, regulatory or government authority we may need to provide
your personal data to these agencies in order to comply with our legal
obligations and to pursue our legitimate interests in engaging with
and responding to governmental, regulatory and public bodies.
Other
than set out in this Privacy Notice and any other notice that may be
delivered to you, the Sustainable Healthcare Coalition does not sell
or transfer personal data to third parties.
We may transfer
your personal data to countries outside the European Economic Area
(EEA). This may include circumstances where we use service providers
who are based outside the EEA or who use “cloud”
infrastructure which means that their servers could be based overseas.
We understand our obligation to protect your personal data and
consider carefully the appropriateness of these services.
How we store your personal information
Your
information is securely stored.
The Sustainable Healthcare
Coalition has put in place appropriate security measures to prevent
your personal data from being accidentally lost, used or accessed in
an unauthorised way, altered or disclosed. In addition, we limit
access to your personal data to those employees, agents and
contractors and representatives who have a business need to know it.
They will only process your personal data on our instructions and they
are subject to a duty of confidentiality. We have procedures in place
to deal with any suspected personal data breach and will notify you
and the relevant regulatory authority of a breach where we are legally
required to do so.
The Sustainable Healthcare Coalition
will only retain your personal data for so long as is necessary to
fulfil the purposes we collected it for, including for the purposes of
satisfying any legal, accounting, contractual or reporting
requirements.
Your data protection rights
Under data
protection law, you have rights including:
Your right of
access – You have the right to ask us for copies of your
personal information.
Your right to rectification –
You have the right to ask us to rectify personal information you think
is inaccurate. You also have the right to ask us to complete
information you think is incomplete.
Your right to erasure
– You have the right to ask us to erase your personal
information in certain circumstances.
Your right to
restriction of processing – You have the right to ask us to
restrict the processing of your personal information in certain
circumstances.
Your right to object to processing –
You have the the right to object to the processing of your personal
information in certain circumstances.
Your right to data
portability – You have the right to ask that we transfer the
personal information you gave us to another organisation, or to you,
in certain circumstances.
You are not required to pay any
charge for exercising your rights. If you make a request, we have one
month to respond to you.
Please contact us using the
contact details below if you wish to make a request about your data.
How to complain
If you have any concerns about
our use of your personal information, you can make a complaint to us
using the contact details below.
You can also complain to
the ICO if you are unhappy with how we have used your data.
The
ICO’s address:
Information Commissioner’s Office
Wycliffe
House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website:
https://www.ico.org.uk
Our contact details
If you have any questions
about this policy or any data we may hold about you, please contact:
Keith Moore, phone number +44 (0)7584 142647, e-mail:
[email protected]
Version history
This policy was first published
on: 23 October 2019
Last reviewed and revised on: 14 February
2024
